Counseling Center Scope of Care – On-Demand Training

Balance Crisis/Consultation Services with Ongoing Treatment Services and Demands to Protect Your Institution

With the increased focus on mental health services and the ever-increasing demand for mental health services on campuses, counseling centers are feeling pressure to increase access to these services for students. The COVID-19 pandemic has also pushed most counseling centers to begin using telehealth, which has provided an additional way for students to access services.

A well-defined “scope of care” is critical for institutions to ensure they can meet demand, take care of their staff and protect themselves from potential lawsuits.

Our expert presenter focuses on various factors counseling centers need to consider in evaluating and adjusting their scope of services as they attempt to meet the sometimes-competing demands of their students and their stakeholders.

You’ll be able to effectively communicate an agreed-upon scope of care to help shift the expectations of your campus community, as well as to prepare for implications for services and staffing.

Topics Covered

Take away critical, actionable tools that will help you:

• Create clear, well-defined scope of care policies to address mental health issues — alleviate uncertainty regarding reasonable care.
• Assess the need to balance crisis/consultation services with ongoing treatment services.
• Effectively communicate an agreed-upon scope of care to help shift the expectations of your campus community.
• Develop and/or implement programs to discuss student mental health issues with faculty and staff — to ensure accurate reporting, eliminate confusion over disclosure and add additional support to those in need.
• Reduce barriers to students seeking help — enhance connections to safeguard students get the support they need by evaluating your scope of clinical services including waiting lists and session limits.
• Assess the role of Telehealth for future service delivery.

Presenter

Dr. Alvin Lawrence Jr. is a Clinical Assistant Professor and Associate Director for Clinical Services at the University of Florida Counseling and Wellness Center. He oversees the coordination of clinical service delivery including intake consultations and ongoing group and individual therapy across their two campus locations.
Click here for full bio.