Pandemic Gap – On-Demand Training

Sale price$399.00


Assessing Current Sophomore Student Needs to Ensure Success

The impact of the pandemic on the engagement and retention of students, particularly the “pandemic sophomores,” has required institutions to pivot and ramp up initiatives to meet their diverse and growing needs. Now is the time to assess and examine how faculty and support staff will need to implement sustained engagement with the Class of 2024 to avoid the risk of losing them.

Join our expert presenters and engage in valuable discussion about how you can better support and serve your pandemic sophomore students. The presenters review lessons learned from their assessments and help you utilize data to bridge the gap between academic and co-curricular divisions to become an essential resource to these students by providing the services they may not even know they need. Ensure collaboration with all support services that will continue until graduation.

Support and reframe the new resilience skills gained by students during their time learning and living through the pandemic and hybrid, virtual and in-person learning.  You will be able to better understand and work with these students so sustained engagement and support systems will be in place to fill in the gaps both in and out of the classroom. Integrate new possibilities to create a campus-wide approach to ensure your students feel valued, a sense of belonging and validation.

Topics Covered

As a result of attending this online training you will be able to:

  • Overcome concerns about academic preparedness and rigor – reframe new resilience skills gained by students during a time of pandemic and virtual learning and integrate new possibilities for student learning and engagement.
  • Assess and examine how faculty and support staff will need to implement sustained engagement with the Class of 2024 – build out a new Sophomore Year Experience on your campus through connection, collaboration, and creative efforts.
  • Identify opportunities for collaboration with support services including mental health, tutoring, socialization, outside of the classroom learning/dynamics and campus life – set up a “call to action” for experiences and initiatives that will get, and keep, your sophomore students on track to persist toward graduation.
  • Develop resources for faculty and staff to address the diverse and growing needs of their “pandemic sophomores” – ensure they are empowered to provide the critical support and assistance their students need so they do not fall through the cracks.
  • Draw from lessons learned – provide valuable resources your students may not even know they need by proactively addressing problems and challenges.


Dr. Amy Golden currently serves as the Assistant Dean of Student at Arizona State University.
Click here for full bio.


Mercedes Amador currently serves at the Director of Student Engagement and Retention in the College of Health Solutions at Arizona State University in Phoenix, Arizona.
Click here for full bio.

Included When You Purchase

  • 90-minute online session with carefully selected expert(s)
  • Unlimited access to view webinar recording on demand
  • Materials for your team (handouts, discussion questions, etc.)
  • Certificate of completion for each participant
  • Weekly newsletter – What's Working on Campus

Instructions for access are available immediately upon checkout. You may share this On-Demand Training with any staff members from your campus community for unlimited viewing. For information about licensing this webinar for unlimited distribution on your institution’s internal network/server, email

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