Supervisory Skills – August 1, 2024

Sale price$399.00


Thursday, August 1, 2024
2:00 – 3:30 pm ET

Improve the way you Mentor, Lead & Influence Those Who Report to You

Whether you are a first-time supervisor or a seasoned professional, your competence and confidence as a supervisor are critical to your team’s success. By understanding you are the most influential person in the work lives of those who report to you, you can then create and foster an internal culture that reflects your leadership style and promotes growth, open dialogue, shared success and aligns with your organization’s mission.
If you are a supervisor or plan to be one in your next role, don’t miss this opportunity to join us on August 1, 2024, and in just 90 minutes, you’ll discover essential skills through the integration of higher education and best corporate practices to improve and adapt your communication and leadership acumen. Foster greater working partnerships, improve your confidence to defuse difficult situations quickly, and improve your and your staff’s productivity through clearly defined values.

Topics Covered

Gain crucial, actionable takeaways that will improve the way you:

  • Integrate higher education and best corporate practices to improve and adapt your communication and leadership style to improve staff retention and satisfaction rates.
  • Develop a personal manager/mentor approach that fosters a cohesive workplace by demonstrating care and appreciation for everyone.
    Define the values and purpose of your department and its mission and create opportunities to incorporate them into the way you engage with others.
  • Use customer service models created to improve interaction with difficult individuals and learn techniques to defuse the situation quickly and effectively.
  • Establish a solid understanding of the unique dynamics in a multigenerational workforce.
  • Embrace the changing role of supervisor/manager and learn how to lead to drive performance, innovation, and teamwork.


Dr. Staci Phelan currently serves as the Division Administrator for the Division of Management Services in the Department of Health and Welfare for the State of Idaho.
Click here for full bio.

Included When You Register

Invite your entire team for one low price!

  • Live 90-minute online session with carefully selected expert(s)
  • Access for your entire team for one low price
  • Unlimited access to view webinar recording on demand (available after live event)
  • Materials for your team (handouts, discussion questions, etc.)
  • Certificate of completion for each participant
  • Weekly newsletter – What's Working on Campus

Instructions for live webinar access for your group are provided to you immediately upon checkout. Instructions for accessing the on-demand recording will be emailed to you approximately 24 hours following the live webinar. Feel free to contact us at or 1-866-295-0505 with any questions. For information about licensing this webinar for unlimited distribution on your institution’s internal network/server, email

PaperClip Communications welcomes persons with disabilities to join our webinars. If you anticipate needing an accommodation or have questions about the online access provided, please email at least two weeks in advance of your participation.

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