Tuesday, June 10, 2025
2:00 – 3:30 pm ET

Increase Student Completion & Satisfaction Through Differentiated Care

Proactive, intrusive, relationship-based academic advising and outreach are becoming a necessity. A “course scheduling” culture is no longer enough. Today’s most successful academic advising models are case management models, with built-in Differentiated Care Advising (DCA), and outreach leading to relationship building prior to students even arriving on campus.

Six years ago, Florida Atlantic University began transitioning into their new academic advising model. This change has driven a 25.9% increase in 4-year graduation rates, a significant decrease in undeclared students by the end of their second year, a 12% increase in first to second year retention, and greatly impacted admission yield rates for influencing new first-time students to commit to FAU. 

Join us on June 10, 2025, to find out how you can adapt this model to your campus. Program details, handouts and a mathematical model to calculate and measure advisor workload will be shared. 

Topics Covered

Gain crucial, actionable takeaways that will help you: 

• Create a method for developing advisor caseload.
• Explore a calendar of conversations for successful student outreach.
• Identify ways to adapt the caseload model to your institutional needs and formulate concrete steps to implement a practical model.
• Explore the DCA model, understanding fully its advantages and disadvantages.
• Consider and identify potential target populations. 
  

Presenter

Joe Murray is currently the Associate Dean for Undergraduate Studies at Florida Atlantic University located in Boca Raton, Florida.
Click here for full bio.