Informed Discussions: A Staff Guide – Booklet for Staff

Version: Standard Brochure
Format: Printed Plus Digital License
Printed Copies: 10
Sale price$308.50


Click Here to View a Sample

Civil and Respectful Communication, Discourse & Debate

Today’s campus is a breeding ground of heated discussions. From political discussions to race relations, social equality and social justice — the topics are important and serious and the feelings run deep. Isn’t this great? Isn’t this why the institution was built? As a place to exchange ideas, challenge norms and stretch convention? But invective language, venomous barbs and hateful tones have disturbed civil communication, discourse and debate on our campuses.

Take back the civil discourse on your campus. Return heated rhetoric to informed discussions. Avoid letting heated discussions turn into a campus controversy. Change the campus dynamic and inform the conversation. Informed Discussions allows you to educate students in how to participate in civil communication, discourse and debate.

Informed Discussions: A Staff Guide is a 24-page, full-color booklet that provides tangible, ready-made tools for those most often on the front lines when difficult campus conversations take place.

When you use the guide you will:

  • Empower staff to engage all students in the teachable moments of civil discourse when and where they occur — changing your campus from a reactive environment to a proactive environment.
  • Lead the way forward for all members of the campus community in advancing the campus mission by having your staff fully trained and versed in how to have difficult campus conversations on any topic.
  • Change the culture by having your staff confident in their ability to engage in the hard conversations that must take place.

Plus, this resource can be customized with your school's logo and campus-specific information!

Topics Covered

  • Engaging in respectful discourse
  • Common issues students are facing
  • Articulating opinions
  • Confronting inappropriate comments
  • Avoiding condescension
  • Understanding microaggresions
  • Using inclusive language
  • De-escalation techniques
  • Handling verbally aggressive students
  • Addressing missteps
  • Terms to know
  • Engaging in self-work
  • And more!

Guides for Students and Faculty are also available!
Click here to learn more about the Brochure for Students.
Click here to learn more about the Brochure for Faculty.

Post to Your School’s Website with a Digital License

A Digital License allows you to post a digital PDF of the brochure on your school’s website and distribute electronically to members of your campus community. Choose the format that works best for you — printed copies, a digital license, or get both for the best value!

Customize with Your Campus-Specific Information

When you order the customized version of this brochure, we will add your school or department logo to the front cover and your institution’s name and website to the footer throughout. Plus, fully customize the entire back page with your campus-specific information, such as:

  • Contact information for key offices or departments
  • Important policies or mission statements
  • Support services available at your institution
  • On- and off-campus contacts for students or staff in need
  • Your department/institutional webpage and resource links

Instructions for submitting your custom content can be found here. A PaperClip Communications team member will contact you upon purchase to assist you with your custom materials. For questions, email

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