Mid-Level Professionals – On-Demand Training

Manage & Lead With Confidence To Transform & Accelerate Your Team

Professional preparation and development has become critical given the high turnover rates and shortness in staffing. Frequently, those transitioning to and serving in mid-level management roles have limited experience and skills for supervision, budget management, data-driven decision making, and/or strategic planning. They also frequently lack skills in more challenging areas like conflict management; documenting disciplinary issues; and managing up, down and across the institution. This lack of experience can cause frustrations within the institution and lead to perceptions of a lack of communication or leadership skills.

Our presenter provides practical resources to train mid-level professionals in areas including: 

• Establishing collaborative relationships
• Navigating difficult or politically charged situations
• Communication up, down and sideways
• Setting a vision and executing it
• Advocating for your staff
• Holding yourself and your staff accountable to achieve results
• Measuring and reporting on success

With the correct skill sets, your mid-level professionals will be able to work effectively and efficiently in helping to propel your institution’s mission and values forward.

Topics Covered

Take away critical, actionable tools that will help you:

• Establish relationships that are mutually beneficial, and built on trust and respect – gain practical solutions to improve communication with direct reports and colleagues to improve productivity, reduce lulls in action on projects, and increase accountability.
• Communicate and develop the right message for your audience – improve communication with direct reports and colleagues to increase productivity, reduce lulls in action on projects, and increase accountability.
• Appropriately advocate for staff and ensure appropriate resources are in place to support the vision – set a vision and get your staff behind it.
• Hold staff and yourself accountable for the workload – develop high performing teams, including ways to manage challenging staff, to ensure goals are met.
• Set goals that can be measured – report on those metrics in a way that gets the attention of your supervisor.

This webinar is intended for anyone serving in a mid-level management role, or anyone preparing to step into this level role.

Presenter

Dr. Staci Phelan currently serves as the Division Administrator for the Division of Management Services in the Department of Health and Welfare for the State of Idaho. Previously she served as the Assistant Vice President for Enrollment Management at Idaho State University overseeing Financial Aid, Scholarships, New Student Orientation, the Office of the Registrar, Systems and Data Management, and Admissions and Recruiting.
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