Wednesday, July 29, 2026
2:00 – 3:15 pm ET

Confidently Navigate Institutional Obligations & Individual Needs

Without a clear, consistent, and unbiased accommodation process, campuses risk miscommunication, student frustration, and potential legal challenges, especially when a request must be denied. However, when your team has a shared, research informed framework, you can uphold standards, meet ADA obligations, and serve students with clarity and care.

On July 29, 2026, join our expert presenters for a focused 75 minute session designed to bring clarity, confidence, and compassion to your accommodation decision making processes. You and your team will learn how to analyze requests using a legally sound, student centered framework that supports both institutional obligations and individual needs.

This practical training will equip your team with the tools, language, and structure needed to make consistent, defensible, and student-centered decisions even when the answer is “no”. You’ll leave with a practical, repeatable process your team can implement immediately to improve decision-making, build institutional confidence, reduce risk, and enhance student experiences.

Topics Covered

Gain crucial, actionable takeaways that will help you: 

• Build a legally defensible evaluation process to create a step by step structure for analyzing reasonable accommodation requests that ensures consistency, fairness, and compliance.
• Confidently navigate denials through communication strategies and review processes that allow staff to issue denials compassionately, clearly, and in ways that reduce institutional risk.
• Apply an access vs. success lens to analyze requests framework to determine the most appropriate, individualized response for each student.
• Empower disability service providers to implement and enforce policies with clarity, empathy, and legal grounding.
• Deliver appropriate, individualized services provide ADA aligned accommodations that reduce miscommunication, prevent frustration, and ensure your institution can uphold its policies and standards.
  

Presenters

Courtney McGonagle currently serves as the Assistant Director of Student Accessibility Services (SAS) at the Boca Raton and Broward Campuses of Florida Atlantic University.
Click here for full bio.

Ashley Ciccolini currently serves as the Associate Director of Student Accessibility Services (SAS) at Florida Atlantic University.
Click here for full bio.

Invite your entire team for one low price!

• Live 75-minute online session with carefully selected expert(s)
  
• Unlimited access for your entire team to view webinar recording for two years (available after live event)
• Materials for your team (handouts, discussion questions, etc.)
• Certificate of completion for each participant
  

Instructions for live webinar access for your group are provided to you immediately upon checkout. Instructions for accessing the on-demand recording will be emailed to you approximately 24 hours following the live webinar. Feel free to contact us at info@paper-clip.com or 1-866-295-0505 with any questions. For information about licensing this webinar for unlimited distribution on your institution’s internal network/server, email info@paper-clip.com.

PaperClip Communications welcomes persons with disabilities to join our webinars. If you anticipate needing an accommodation or have questions about the online access provided, please email info@paper-clip.com at least two weeks in advance of your participation.