Wednesday, October 8, 2025
2:00 – 3:30 pm ET

Colleges and universities continue to see a surge in student mental health challenges. Your frontline is often the first to recognize when a student is struggling. A student walks into the office in tears. A student calls in distress over an incident that has taken place. A student expresses struggles and doesn’t know how to handle them. But too often, they feel uncertain, untrained, or unsupported in how to respond, making them hesitant about how to best support students in these situations.

Join us on October 8, 2025, when our presenter will share how you can equip and empower your frontline staff with proper tools and training to recognize and assist students in need and to master the art of appropriate referral. Foster a campus-wide approach to mental health by equipping your frontline staff with tools to effectively and collaboratively address students in distress and at-risk. Build intentional partnerships to reframe your campus approach and shift from reactive to proactive support – before students reach a breaking point.

Create a collaborative safety net that expands your institution’s capacity to care, even in the face of limited clinical resources so you can provide that critical additional support for students’ social and academic well-being.

Topics Covered

Gain crucial, actionable takeaways that will help you:

• Equip your frontline staff with practical tools and training to confidently identify signs of distress and engage students with empathy and purpose.
• Build a campus-wide framework for appropriate referral pathways—so staff know exactly when and how to connect students with the help they need.
• Shift from reactive to proactive mental health support through intentional partnerships between departments, creating a shared culture of care.
• Foster a confident, coordinated response so no student slips through the cracks—supporting both academic success and emotional well-being.
• Build relationships, trust, and systems that promote well-being before students reach a breaking point.
  

Presenter

Josh Oakland currently serves as the Associate Director of Student Outreach & Support at the Colorado School of Mines.
Click here for full bio.