Soft Skill Training for Team Success – On-Demand Training

Improve Communication, Productivity & Professionalism

Higher education is not immune to the impact of soft skill deficits in many of its employees – putting a great deal of pressure on supervisors. These deficits include: 

• Aversion to conflict
• Inability to negotiate interpersonal situations and to self-advocate
• Problem Solving

Lack of training, exposure and experience has stunted these skills and created new challenges for supervisors. Investing in training and development of communication skills, emotional intelligence, problem-solving, and awareness of expected professionalism is essential for individual and institutional growth and success.

Gather your colleagues and join our expert presenter — a higher education administrator with more than 18 years of experience and a published author on navigating the challenges of leadership — as she outlines the top soft skills everyone needs for success. The result will be a growth mindset for all employees, greater productivity and an understanding of how to navigate multi-generational differences. Take advantage of this hands-on training to overcome deficiencies and create an environment where your team is eager to improve their soft skills and work collaboratively to accomplish your mission and goals.

Using a case study approach that provides real life scenarios drawn from human behavior communication research, participants will take away practical methods to ensure these essential skills are developed and fostered regularly.

Participation Outcomes:

At the conclusion of this training, you will gain crucial, actionable takeaways that will help you:

• Explore how to develop multiple communication competencies.
• Foster emotional intelligence through the ability to receive and give constructive feedback and criticism, develop empathy to build trust and rapport, and understand one’s own emotions.
• Understand conflict management and critical thinking – the ability to accept failure and how to fail forward.
• Impact and improve behaviors and professional interactions to encourage and support a growth minded approach to professional development.
• Address the differing perceptions of cross/muliti-generational work force to avoid misunderstandings and nurture shared norms and expectations.

Presenter

Dr. Cié Gee currently serves at the Associate Vice Provost of Career Engaged Learning at the University of Texas San Antonio and author of The Door Holder. The Art of Leadership Navigation: Transforming Challenges into Opportunities.
Click here for full bio.