Description
Manage and Lead Through Uncertainty
Across colleges and universities today, supervisors and campus leaders are facing unprecedented challenges—shrinking budgets, staffing shortages, leadership turnover, shifting expectations, and an ever-growing demand to “do more with less.” The pressures of balancing student needs with departmental priorities, managing through uncertainty, and supporting team morale are stretching thin even with the most experienced supervisors.
Join us for this session that will provide higher education professionals with the tools, strategies, and evidence-based practices needed to reimagine supervision and cultivate a workplace culture of engagement, trust, and transparency. Drawing on recent findings from CUPA-HR (College and University Professional Association for Higher Education) and national research, participants will explore how intentional leadership, structured communication, and well-being-centered supervision can transform teams and strengthen institutional outcomes.
Whether you are a new supervisor, an emerging leader, or an experienced manager navigating constant change, this session will help you reconnect with purpose, lead with clarity, and build a more resilient and motivated team.
Topics Covered
You will gain crucial, actionable takeaways that will help you:
- Review and align key supervisory responsibilities with leadership styles that promote inclusion, engagement and accountability among all of your team members.
- Identify top skills and communication strategies to set clear expectations, provide constructive feedback and foster shared ownership of departmental goals.
- Apply mentoring and leadership models to real-world campus scenarios to enhance employee growth, motivation and retention.
- Design clear communication processes to increase transparency, reduce anxiety during institutional change and strengthen team cohesion.
- Implement strategies to defuse conflict and mediate conflict while maintaining trust and professionalism within your team.
- Identify the foundational components to develop a sustainable plan to improve workplace culture with a focus on belonging, recognition, wellness and professional development.
Presenter

Dr. Cathy Briggs currently serves as the Dean of Student Success at Rowan College at Burlington County (RCBC).
Click here for full bio.
Included When You Purchase
- 75 or 90-minute online session with carefully selected expert(s)
- Unlimited access to view session recording for two years
- Materials for your team (handouts, discussion questions, etc.)
- Certificate of completion for each participant
Instructions for access are available immediately upon checkout. You may share this On-Demand Training with any staff members from your campus community. For information about licensing this training for unlimited distribution on your institution’s internal network/server, email info@paper-clip.com.
